Protecting the privacy of our users is important to Sports Challenge Network, LLC, a Delaware limited liability company (sometimes referred to in this Policy as “we,” “our” or “us”). We hope the following statement about the information we collect from the www.XBowling.com website and associated webpages (collectively, the "Site") and the associated mobile applications (collectively, the “Application”) will help you understand how we collect, use and safeguard the personal information provided to us on the Site and through the Application by the users of the Site and Application (“you” or “yours”).
A Special Note for International Visitors to our Site: Much of our computer systems are currently based in the United States, so your personally identifiable information will be processed by us in the United States, where data protection and privacy regulations may be different than other parts of the world, such as the European Union. If you create an online account on this Site or use the Application as a visitor from outside the United States, you are agreeing to the terms of this Policy and our Terms of Service and you will have consented to the transfer and processing of all such information in the United States, which may not offer an equivalent level of protection of that in the European Union or certain other countries.
This Policy provides the following information:
You can view some portions of the Site anonymously and without creating an account. In this case, we may collect anonymous information (i.e., information that cannot, separately or combined, be used to personally identify you) about your visit as set forth below. If you submit a request for further information about the Application, download, use or otherwise access the Application, you will be required to register for an account and to provide certain personally identifiable information, which we may collect. Additional details on the specific information we collect and how we use the information is provided below.
COLLECTION AND USE OF ANONYMOUS INFORMATION
When you visit the Site or use the Application anonymously (i.e., without logging in), we may automatically collect anonymous information about your visit that will not be used to personally identify you. This information may include, but is not limited to, your IP address, operating system, client type, whether you came to the Site or Application from one of our advertisers, whether you have previously visited our Site, how long you stayed on the Site or Application, what you viewed or participated in on the Site or Application and browser type and version. This information is used for administrative purposes, such as to generate usage statistics, to help diagnose problems with our server, to administer the Site, and to ensure that the Site and Application are accessible to the widest possible audience. Information collected while using the Site or Application anonymously is never tied to a user account or otherwise associated with the identity of a user.
We may also track and analyze non-identifying and aggregate usage and volume statistical information from all Site and Application users, as well as non-personally identifiable data regarding our users’ use of the Site and Application (collectively, all of the foregoing, the “Aggregate Information”). The Aggregate Information is used to help us diagnose technical problems, administer the Site and Application, and improve our offerings and marketing. The Aggregate Information is never linked or otherwise associated with any personally identifiable information that we may collect.
COLLECTION AND USE OF PERSONAL INFORMATION
Collection at Registration
You must create an account with us in order to access and use certain areas or features of the Site and the Application. To create an account, you will be asked to provide your e-mail address. In future, we may require or request that you provide other personally identifiable information about yourself, including, without limitation, your name, address, mobile phone number, age, and credit card information. This information is associated with your account. You will also be required to use a username and password to help restrict access to your account; please do not use your real name (or the real name of another person) as your username, as your username may be displayed publicly throughout the Site and Application as stated in the Terms (see the “Social Features” section of the Terms). If you wish to redeem Points for rewards or merchandise (see the “Challenges and Other Contests” section of the Terms), then you will be required to provide us and/or, at our election, our third party redemption services vendor, with certain personally identifiable information about yourself, such as your name and shipping address.
Collection during use of Site or Application
When you access or use the Site or the Application through an account or user name or ID, we collect certain technical information in order to (i) analyze the usage of the Site, Application and our services; (ii) provide a more personalized experience; and (iii) manage advertising. We and service providers acting on our behalf, such as Google Analytics, use log files and tracking technologies to collect and analyze certain types of technical information, including cookies, IP addresses, device type, device identifiers, browser types, browser language, referring and exit pages, and URLs, platform type, the number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, game state and the date and time of activity on the Site or Application, and other similar information. In some cases, we will associate this information with your user ID for our internal use.
We may also employ other technologies including (i) web beacons, which allow us to know if a certain page was visited or whether an e-mail was opened; (ii) tracking pixels, which allow us to advertise more efficiently by excluding our current users from certain promotional messages, identifying the source of a new installation or delivering ads to you on other Sites or mobile applications; and (iii) local shared objects also known as flash cookies, which help us to prevent fraud, remember your in-game preferences and speed up load times.
We may collect or receive information from other sources including (i) other Site or Application users who choose to upload their email contacts; and (ii) third party information providers. This information will be used to supplement your profile - primarily to help you and your friends connect and to provide you with customized offers. It will be combined with other information we collect.
Use of Your Personal Information:
In general, we collect, store and use your information to provide you with a safe, smooth, efficient, and customized experience. For example, we may use information collected from you in any one or more of the following ways:
One important use of your information is communication. If you have provided us with your e-mail address, we'll use it to respond to (i) customer support inquiries, and (ii) keep you informed of your in-game activity, including comments from friends, notifications about in-game status as well as notifications of gift and friends requests. Some messages, such as invites for friends to join you in a game, may include your name and profile photo. We may also send promotional e-mail messages and promotional SMS messages ("Promotional Communications") directly or in partnership with third parties. Each Promotional Communication will generally offer recipients choices about receiving additional messages.
We do not sell, share, or rent your personal information to third parties for purposes other than as discussed below. We will only provide your personal information:
PROTECTION OF YOUR PERSONAL INFORMATION
We take your privacy and the protection of your personal information very seriously. While no service provider can guarantee absolute security when communicating over the internet or wireless networks, we are committed to taking steps to help secure any personal information that may be in our possession. For example, we use electronic security measures, including encryption, passwords, and SSL network connections, all of which are reasonably designed to help protect your personal information from unauthorized access or disclosure, consistent with industry standards.
You are solely responsible for maintaining the secrecy of any password used to log in, if any. If your SNS account is compromised, this may lead to unauthorized access of your SCN account, so be careful to keep your account information secure. Also, you should always be mindful and responsible whenever disclosing information online that the information is potentially accessible to the public, and consequently, could be collected and used by others without your consent.
By submitting or posting information, materials or content via the Site or the Application, you agree that we can further distribute such User Content as described in the Terms under “Submissions” and “Social Features.” You agree that you have no expectation of or right to privacy with respect to such Submissions or User Content.
SCN Challenges or games or their purchase pages may display an "offer wall" that is hosted by an offer wall provider. The offer wall allows third party advertisers to provide virtual currency or “Virtual Items” as described in the Terms to users in exchange for interacting with an advertisement or for completing a marketing offer that may include signing up for an account with one of those advertisers. These are not offers made by SCN and are separate from our SCN Rewards Store. These offers may be displayed to you based on certain technical information, such as your geographic area or anonymous demographic information. After clicking on one of these advertisements, you will no longer be on a site hosted by SCN or a partnering SNS. To properly credit user accounts and to prevent fraud, a unique identifier, in some cases your user ID number, will be shared with the offer wall provider.
THIRD PARTY SOFTWARE AND SERVICES
Our Site and Application may contain links to, or incorporate or utilize, Third Party Services as described in the Terms under “Third Party Software and Services.” We provide these Third Party Services as a convenience to our users. These Third Party Services are not intended as an endorsement of or referral to the Third Party Services.
This Policy applies to this Site and the Application only. Third Party Services have their own privacy policies and procedures. We assume no responsibility or liability for the privacy practices of any Third Party Service. We strongly recommend that you carefully read the privacy statements, notices and terms of service of any Third Party Service to understand how your information will be handled.
HOW TO VIEW AND MODIFY THE PERSONAL INFORMATION ON OUR SYSTEMS
You can view and modify the personal information on our systems by visiting the account settings portion of the Site or the Application.
In addition, account information changes, technical support, service information, and changes in usage may be requested by sending an email to: email@example.com. We will endeavor to respond to all requests in a timely manner.
After receiving any requested changes to your information, we will make reasonable efforts to ensure that all of your personal information stored in databases we actively use to operate the Site and Application will be updated, corrected, changes or deleted, as appropriate, as soon as reasonably practicable. We reserve the right, however, to retain in our archival files any information we remove from or change in our active website databases. We may retain such information to resolve disputes, troubleshoot problems and enforce our Terms. Also, it may not be technologically possible to remove every record of the information you have previously provided us, as a copy may exist in a non-erasable form that will be difficult or impossible for us to locate.
The Site and the Application are not directed towards or intended for young children. As addressed in the federal Children's Online Privacy Protection Act (COPPA) and associated rules, we do not knowingly collect or maintain any personal information from anyone under the age of 13.
We encourage parents and guardians to take an active role in their children's online activities and interests. If you are a parent or guardian and you believe that your child has provided personally identifiable information on our Site, please contact us at firstname.lastname@example.org, and we will make reasonable efforts to delete the information from our database. Be sure to include in your message the user name and password that your child submitted.
CALIFORNIA PRIVACY RIGHTS
Once a calendar year, California residents who provide personal information in obtaining products or Application for household use may request and obtain from us information about the customer information that we shared, if any, with other businesses for their direct marketing uses. To request such information, please contact us email@example.com
HOW TO CONTACT US
Questions about this Site or Application should be addressed to: Sports Challenge Network, LLC, 1862 Auburn Road, Suite 118, Dacula, Georgia 30019, firstname.lastname@example.org or +1 (678) 541-2525.